You can easily track your order by logging into your account on our website. We provide accurate and timely updates in your user profile, ensuring you’re always informed about your order's status. If you have any questions or need assistance, we’re here to help!

We currently ship to the USA and India. If you’d like this product delivered to another country, please feel free to contact us at camesio.helpcenter@gmail.com. We’re happy to assist!

Our return and refund policy covers items that are defective, missing, or damaged. If you encounter any of these issues, please contact us, and we’ll guide you through the process. Your satisfaction is our priority!

Currently, we accept the following payment methods through PhonePe Payment Gateway:

• UPI (Unified Payments Interface)
• Credit Cards
• Debit Cards
• Net Banking
• Wallets

If you have any questions or encounter any issues while making a payment, feel free to reach out to us at camesio.helpcenter@gmail.com.

Please ensure that international transactions are enabled on your bank account and that your payment details are correct. If the issue persists, feel free to contact us at camesio.helpcenter@gmail.com for assistance.

Yes, it is completely safe. Our website uses secure encryption technology to protect your payment details and personal information. We prioritize your security and privacy throughout the transaction process.

Your credit card may not be working due to restrictions from your bank or payment provider. Please check if international transactions are enabled on your card and verify that your payment information is correct. If the problem continues, don't hesitate to contact us at camesio.helpcenter@gmail.com for further assistance.

The product includes:

• Instant Camera
• One Film Pack
• Selfie Lens Attachment
• Photo Album
• Camera Bag
• Strap
• Protective Cover

Everything you need to capture, protect, and cherish your moments!

Yes, our products come with a one-year warranty, covering manufacturing defects and malfunctions. However, the warranty does not apply to damages caused by vandalism or misuse.

If you receive a defective or damaged product, please contact us immediately at camesio.helpcenter@gmail.com with your order details and photos of the issue. Our team will assist you in resolving the matter promptly, either by arranging a replacement or providing a refund as per our return and refund policy.

Shipping typically takes 20-25 days, depending on your location and supplier availability. Please note that slight variations may occur, but we’ll keep you updated every step of the way.

Yes, you can change your shipping address, but please make sure to report the change within 8 hours of placing your order to ensure a smooth update.

Yes, we offer expedited shipping! Additional charges will apply. If you'd like to choose this option, please contact us at camesio.helpcenter@gmail.com.

A: Click "Sign Up" on the website, enter your details, agree to the terms, and submit. Verify your email if required, then log in to access your account.

Yes, you can cancel or modify your order within 8 hours of placing it. Please contact our support team as soon as possible for assistance.

If you’ve forgotten your password, simply click "Forgot Password" on the login page. Enter your email address, and we'll send you an OTP (One-Time Password) to reset your password. Follow the instructions in the email to regain access to your account.

You can reach our support team at camesio.helpcenter@gmail.com. We are happy to assist you with any questions or concerns you may have!

You can contact our customer service team by emailing camesio.helpcenter@gmail.com. Our team will be happy to assist you with any inquiries or issues you may have.

Currently, we do not have a physical store location. However, you can browse and purchase all our products online through our website. If you need any assistance, feel free to contact our customer service team!